Support

Last updated: 9 November 2026

Questions, ideas or a problem? Write to us. We read every message.

Contact

• Help with the app: [email protected]
• Privacy and data requests: [email protected]
• From inside the app: Settings › Feedback, or Settings › Report a bug.

Common questions

The sign-in code did not arrive

Wait a minute and check your spam folder. Make sure the email address is spelled correctly. You can also sign in with Apple or Google.

I have a new phone. How do I get my progress back?

Install Pinvoy and sign in the same way as before (the same email, Apple or Google account). Your progress comes back from the backup.

How do I change the language?

Settings › Language. Pinvoy is available in Azerbaijani, English, Russian, Turkish, Spanish, Chinese and Arabic.

How do I add the widget?

Touch and hold an empty spot on your home screen, add a widget and choose Pinvoy. The app also shows these steps for your phone.

How do I delete my account?

See Delete your account.

I found a mistake in a lesson

Thank you! Use Settings › Report a bug, or write to [email protected].